Search for tag: "empathy"

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Empathetic Librarianship - Keith Rocci duration 56 minutes 14 seconds Empathetic Librarianship - Keith Rocci Empathetic Librarianship - Keith Rocci	Empathetic Librarianship - Keith Rocci This presentation will discuss empathy in the library profession. We will briefly discuss some best practices to build empathy skills, such as cultural humility, person-in-environment, and creating… library lot empathy things librarian libraries thing job person bit librarians kind culture students questions week couple differences times idea From Mike Wetta 0 likes 74 plays 0
Per Your Last Email: Trauma-Informed… duration 56 minutes 59 seconds Per Your Last Email: Trauma-Informed… Per Your Last Email: Trauma-Informed Communication for Trying Times (and All the Time)	Per Your Last Email: Trauma-Informed Communication for Trying Times (and All the Time) 2020 was quite the year, to put it mildly. 2021 promises new opportunities and challenges amid continued demands for normalcy against the backdrop of a collective traumatic event.Oh, by the way,… stress things trauma brain lot person question questions interaction webinar energy pandemic communication preservation responses brains relationships empathy library response From Mike Wetta 0 likes 603 plays 0
Being Trauma-Informed During a Pandemic: An… duration 57 minutes 27 seconds Being Trauma-Informed During a Pandemic: An… Being Trauma-Informed During a Pandemic: An Introduction for Library Staff	Being Trauma-Informed During a Pandemic: An Introduction for Library Staff It's been said that the current global crisis is a traumatic event. What does that mean in the context of our work, as employees and as organizations? Bryce Kozla doesn't have all the… stress things trauma brain person staff lot care brains pandemic presentation response question patrons empathy positivity resources chat library relationships From Daniel Mick 1 likes 3,670 plays 0