Search for tag: "empathy"
Empathetic Librarianship - Keith RocciThis presentation will discuss empathy in the library profession. We will briefly discuss some best practices to build empathy skills, such as cultural humility, person-in-environment, and creating…
From Mike Wetta
0 likes
76 plays
0
|
|
Per Your Last Email: Trauma-Informed Communication for Trying Times (and All the Time)2020 was quite the year, to put it mildly. 2021 promises new opportunities and challenges amid continued demands for normalcy against the backdrop of a collective traumatic event.Oh, by the way,…
From Mike Wetta
0 likes
614 plays
0
|
|
Being Trauma-Informed During a Pandemic: An Introduction for Library StaffIt's been said that the current global crisis is a traumatic event. What does that mean in the context of our work, as employees and as organizations? Bryce Kozla doesn't have all the…
From Daniel Mick
1 likes
3,670 plays
0
|